
Shipping Policy
Shipping Policy – AuraGlow Lights
Effective Date: December 15, 2025
At AuraGlow Lights, we are committed to delivering your orders quickly and safely. Please read our shipping policy to understand how your order will be processed and delivered.
1. Processing Time
All orders are typically processed within 1–2 business days after your purchase. You will receive an order confirmation email once your order is successfully placed.
2. Shipping Time
Estimated delivery times are:
Standard Shipping: 7–14 business days
Please note: Delivery times may vary depending on your location and carrier availability. While we strive to meet these timelines, slight delays can occasionally occur during peak seasons.
3. Order Tracking
Once your order ships, you will receive a tracking number via email. You can use this number to track your package and see the estimated delivery date.
4. Shipping Costs
Standard shipping is calculated at checkout.
Occasionally, we may offer free shipping promotions — check our website for current offers.
5. Address Accuracy
Please ensure that your shipping address is complete and accurate. We are not responsible for delays or lost packages due to incorrect addresses.
6. Lost or Delayed Orders
If your order has not arrived within the estimated timeframe:
Check your tracking information first.
Contact our customer support team at [support@auraglowlights.com].
We will assist you in locating your package or providing a suitable solution.
7. Questions?
If you have any questions about your order or shipping, please contact us:
AuraGlow Lights
Email: [support@auraglowlights.com]
Website: https://www.auraglowlights.com